Digital ordering without replacing your POS

Where the boundary sits

Pixercise owns the part between a customer deciding what they want and the kitchen knowing to make it. Your till owns money.

That line is not a staging post on the way to a payments feature. It is the architecture. A café already has a working way to take money — a card terminal, a till, an accountant who understands both — and replacing that is a migration with real risk and no upside for the thing we are actually improving, which is ordering.

What this means on a normal Tuesday

Customers order from the table. The kitchen makes the food. Staff serve it. When the party is ready to leave, they pay the way they already do at your café — at the counter, on the card machine, however you run it. Staff then close the table in Pixercise.

Closing a table means a person marked it finished. It is not a statement about money, because Pixercise never sees the payment. Your till remains the only record of what was taken, which is also what your accountant and your tax return already rely on.

What Pixercise deliberately does not do

• It does not process card payments or hold funds.
• It does not replace or integrate with your point-of-sale.
• It does not produce a revenue or settlement figure.
• It does not issue invoices, refunds or credit notes.
• It does not require you to change card provider or bank.

Order totals are shown, because an order total is a truthful record of what was ordered. They are never added up into “takings”. A number we cannot reconcile against your till would be worse than no number, and presenting one would be inventing financial reporting we are not entitled to produce.

Why this is safer for you, not just simpler for us

A system that handles money is a system that can lose it. By staying out of the payment path, Pixercise cannot double-charge a customer, cannot hold your settlement, and cannot take your café offline for money reasons. The worst failure here is that ordering stops working and your staff take orders the way they did last year.

It also means adopting it is reversible. There is no financial migration to unwind if you decide it is not for you — you stop putting the stickers on the tables.

Is payment coming later?

The data model is built so payments could be added without rewriting what exists. That is engineering prudence, not a roadmap promise, and we would rather say so than imply a date. Today, and for the version you would be adopting: your till takes the money.